The Power-Packed Guide to AI-Enabled Customer Segmentation with Dynamics 365
Customer segmentation is the process of grouping customers into specific subsets based on common characteristics such as demographics, interests, needs, or behaviors. The goal is to target each segment effectively and optimize the customer experience. With the rise of big data and AI, businesses now have access to more customer data than ever before, enabling more strategic and personalized segmentation. For companies using CRM systems like Microsoft Dynamics 365, AI-powered customer segmentation unlocks major opportunities to improve sales, marketing, and…