Blogs by Osmosys Software Solutions

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10 Revolutionary Ways AI Powered CRM: Efficiency and Personalisation

AI Powered CRM

By 2025, Gartner predicts that over 85% of customer interactions will be managed without a human. That means generative AI will interact with customers and solve their issues. This statistic underlines the transformative power of artificial intelligence (AI) in reshaping the landscape of customer interactions and relationships. The benefits of AI in CRM are not limited to just large enterprise organisations but the entire ecosystem of technology, including the cloud and big data. This means that regardless of the size…

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Power of AI-Driven Customer Data Analysis in CRM: Ignite Your Business Growth & Redefine Industry Standards

Customer data analysis is being revolutionized by Artificial Intelligence (AI). Customer Segmentation   Conclusion  AI utilizes advanced algorithms and predictive analytics to process vast amounts of customer data, leading to valuable insights and enhanced personalization. By leveraging AI, companies can now uncover hidden patterns and trends that were previously inaccessible in large datasets. By leveraging AI to analyze customer data, companies can significantly enhance customer experiences and relationships. AI excels at detecting patterns and deriving meaning from large, complex datasets. This…

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The Great Evolution of Customer Relationship Management: Integration of AI

AI In Customer Relationship Management

Tracing the evolution of CRM is like watching a seed grow into a tree, with AI being the sunlight spurring its rapid growth.  Remember when Customer Relationship Management (CRM) systems were merely digital rolodexes, holding client information without deeper insights. Today, CRMs not only stores data but foresees the future.  Imagine a CRM - intuitively predicting your customer's next move, transforming a routine interaction into a strategic opportunity. This is not a tale from a sci-fi novel; it’s the current…

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Navigating Success: Powering Executive Decisions with Unparalleled AI and CRM Automation

AI In CRM

In the dynamic realm of business, staying competitive is imperative. In today's digital age, mastering the game-changing potential of artificial intelligence (AI) is a necessity. AI is revolutionizing customer relationship management (CRM), particularly in the realm of CRM automation. This strategic integration is more than a trend—it's a vital component for businesses striving to surpass competitors. Embrace the era of CRM automation powered by AI for unparalleled efficiency and transformative customer interactions. AI in CRM Market size is expected to…

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Unlocking Superior Marketing ROI with Microsoft Dynamics 365 Marketing

Dynamics 365 Marketing

Marketing isn’t just about intuition anymore. It's about insights. It's about looking at the vast sea of data, diving into it, exploring it, and drawing meaningful, actionable conclusions. In this regard, Microsoft embodies a philosophy - “unlike traditional CRMs that focuses on customer interactions, Dynamics 365 Marketing catalysts value-driven engagement for long lasting relationships.” Dynamics 365 Marketing evolves with your business needs. It is designed for flexibility, ensuring businesses remain nimble and adaptive. With an emphasis on unified solutions, it…

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Maximise Your Business Goals With Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales

In today's business landscape, optimising sales strategies is paramount. And having a cutting-edge CRM tool is equally significant. In this regard, Microsoft Dynamics 365 Sales represents the nexus of advanced technology and modern business processes. To navigate such an evolving ecosystem, one requires more than a data management tool — one needs an integrated solution. As we are coming close to 2024, it's evident that the game isn't going to be merely about single transactions, but about strategic, long-lasting engagements. …

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Diving Deep into the World of CRM: Microsoft Dynamics 365 Overview

Introduction To Microsoft Dynamics 365

In an era where efficiency and value are highly essential, businesses seek ways to deliver more in less time. Imagine Dynamics 365, a platform where modular, prebuilt applications seamlessly integrate, allowing your teams to quickly augment solutions and accelerate results. Think about the advantage of effortlessly connecting these applications with your existing systems, thus enhancing capabilities and ensuring end-to-end solutions.  Microsoft Dynamics 365 stands out as the beacon for this new age of operations. With Dynamics 365, growth isn't just…

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Background service management using Hosted Service

Introduction Long running tasks are very common in an API application. Tasks like data synchronization, periodic updates and background processing can be done asynchronously. ASP.NET Core Hosted Service can be used to implement background tasks. Hosted Service was introduced in ASP.NET Core 3.1 and are an excellent way to run background tasks.  They can be run on an ASP.NET Core web application. This is ideal if we need to update something that runs in the background that could affect all…

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Canvas Apps: Empowering Low-Code Development

Canvas-app

 Canvas : In computer science and visualization, a canvas is a container that holds various drawing elements (lines, shapes, text, frames containing other elements, etc.). App : App is an abbreviated form of the word "application." An application is a software program that's designed to perform a specific function directly for the user or, in some cases, for another application program. What is a canvas app? Canvas apps empower non-technical individuals to create and develop commercial applications effortlessly. The customization…

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Why do we need a tool to manage incidents at workplaces?

Why-do-we-need-tools-to-manage-workplace

Incident Reporting A dedicated tool allows employees to report incidents promptly and accurately. This ensures that all incidents, whether they are accidents, injuries, near misses, or hazards, are documented and tracked consistently. By centralizing incident reporting, the tool helps create a systematic approach to managing workplace safety Record Keeping An incident management tool enables the systematic documentation and storage of incident-related information. This includes details such as the time, location, type of incident, audio/video/picture, description and any other relevant data.…

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